Solar wind lamp

FAST & FREE SHIPPING

Enjoy complimentary, tracked US shipping on all orders. Your purchase is processed quickly and delivered right to your doorstep.

30-DAY LOWVERA RETURNS

Need a change? Take advantage of our easy, hassle-free returns. If you're not satisfied, return your item within 30 days.

SECURE & ENCRYPTED

Shop worry-free! Every transaction is securely encrypted and processed to ensure your safety and total peace of mind.

Frequently Asked Questions

How much does shipping cost and how long will it take? +

All orders at Lowvera include free shipping. Orders are processed within 1–2 business days and typically arrive within 3–7 business days depending on your location.

What if I change my mind or want to return an item? +

We offer 30-day returns for unused products in their original packaging. Simply contact us for easy return instructions, no hassle, no stress.

How do I start a return? +

Email us at support@lowvera.com with your order number and reason for return. We'll send you return instructions and shipping info right away.

When will I get my refund? +

Once we receive and inspect your item, refunds are processed within 10 business days to your original payment method. Processing time may vary depending on your bank.

Can I cancel or change my order after placing it? +

You can cancel or modify your order while it's still being processed. Once shipped, changes aren't possible, but you can always return it once it arrives.

How can I track my order? +

After your order ships, you'll receive an email with your tracking number and a link to check delivery progress in real time.

How can I contact customer support? +

Our support team is available daily from 9:00 AM – 6:00 PM (UTC+8). Email us anytime at support@lowvera.com we usually respond within 24 hours.

Stay connected

Join our newsletter for exclusive insights and illuminating ideas.

Customer Care

We’re always happy to help with your questions, orders, or feedback. Reach out anytime through:

Email: info@lowvera.com

Hours of Operation:
8:30 AM – 5:00 PM (EST)
Monday through Sunday

Note: Please allow up to 24 hours for responses due to high volume. We appreciate your patience and support!

Policies

Privacy Policy Terms of Service Billing & Payment Policy Refund & Return Policy Cancellation Policy Shipping & Delivery Policy

Quick Links

Home About Us FAQs Order Tracking All Blog Posts Contact Us Intellectual Property Rights

Account